MISSION, VISION & VALUES
Putting My Experience
To be a model organization in delivering innovative, responsive, industry leading services to the citizens of Shelby County.
Committed to operating with integrity and transparency, ensuring all who enter our offices, customers, clients and our TEAM members alike, are treated with dignity, respect, competent delivery of services and the highest standard of professionalism.
We provide professional, courteous and effective communication to all our customers, which is instrumental to our efforts and ultimate success in providing the highest quality customer service.
As your candidate for Circuit Court Clerk, I am committed to:
- Establishing and maintaining the highest ethical and professional standards
Dedicated focus on excellence in Customer Service
A Leadership Team trained to its fullest potential in the tenants of Leadership, enhancing our ability to implement positive organizational change
Committed to developing and fostering a collaborative working relationship with Circuit Court Judges to ensure efficient and effective courtroom operations
Development and achievement of Strategic Goals, Objectives and Sub-Objectives to attain our Vision
Maximize use of technology to promote initiatives, efficiencies and community access to the Clerk’s office
Development of Standard Operating Procedures (SOP) to ensure efficient and consistent performance of our services
Aspire to be the model for innovative training of our TEAM members and Leaders
A diverse and inclusive workforce who knows they are valued, empowered and respected
Remaining ever cognizant of our fiduciary responsibility to all budgetary obligations to ensure the citizen’s investments in governance are maximized